PrivyTranslate (iOS) — Support

Private, Local-First Translation for iPhone & iPad

This document covers how to get help, frequently asked questions, and troubleshooting for PrivyTranslate on iOS.

About PrivyTranslate (iOS)

PrivyTranslate is a privacy-first translation app for iPhone and iPad. Translate text directly, review local history, and share text from any app via the Share Extension—no cloud, no tracking, no account required.

Frequently Asked Questions

How do I translate text?

Open the Translate tab
Type or paste text in the input field
Select your target language
Tap Translate

How do I use the Share Extension?

In any app, select text or a URL, then tap Share and choose PrivyTranslate. The translation UI opens with your shared content prefilled.

What providers are supported?

Built-in Local — On-device GGUF model
Ollama — Local Ollama instance on your network
LM Studio — LM Studio's local server
OpenAI-compatible — Any OpenAI-compatible endpoint
Auto — Automatically selects the best available provider

Where is my data stored?

All translations, history, and settings are stored locally in the app's sandboxed storage on your iPhone or iPad. API keys are stored in the iOS Keychain. Nothing is sent to external servers unless you configure a remote provider.

System requirements

iOS 17.0 or later
iPhone or iPad
Ollama / LM Studio (optional): A running instance on your local network — ollama.ai

How do I set up Ollama?

Install Ollama on a computer on your local network (Mac, Linux, or Windows)
Pull a model: ollama pull llama3.2 (or another chat model)
In PrivyTranslate settings, enter your Ollama server address (e.g., http://192.168.1.x:11434)
Make sure your iPhone/iPad and the Ollama machine are on the same network

Why can't I connect to my provider?

Common issues:

Ensure your iOS device and server are on the same Wi-Fi network
Check that the server is running and accessible at the configured address
Verify the port is correct (Ollama default: 11434)
Some routers block local device communication — check your router's "client isolation" or "AP isolation" settings

Contact Us

For support, bug reports, or feature requests:

Feedback & Issues: Submit Feedback or Report a Problem